CUSTOMER INTELLIGENCE & INSIGHTS
Our expertise in analytics and customer insights allows us to uncover customer behavior patterns and key personas that can be profitable to your business growth. We then craft a strategy plan to serve these customers better based on their needs, and generate smart revenues.
CUSTOMER JOURNEY MAPPING
We take a holistic look at your different types of customers in their experience with you, and provide ways to increase customer satisfaction, build loyalty, and ultimately increase sales and customer profitability.
Analyzed correctly and insightfully, web analytics can help understand which barriers your customers are facing when navigating your website. We analyze, hypothesize and put A/B testing plans to work in order to confirm assumptions and boost your ROI.
We build innovative loyalty programs for brands that allow to not only drive unique insights for shopping behavior, but to also maintain a profitable retention rate.
From the moment of a first contact with your brand, the customer journey has many touch-points, and losing a potential customer along the way is not part of your plan. Combining your acquisition plan with a retention one, and aligning your earned & paid media strategy to deliver the end result is where we come in.
MEDIA BUDGET MONITORING & OPTIMIZATION
Once your retention media plan is in full effect, we monitor your performance and identify opportunities to complete the path to conversion through our proprietary monitoring tool.
Monetizing your customer base has never been simpler.
Give us a GO
Give us a GO